Report for SOS Phone Line for Children and Youth 0800 1 2222 (free of charge line) First Children’s Embassy in the World MEGJASHI January-December 2009
The SOS phone line for children and youth 0800 1 2222 by the First Children’s Embassy in the World Megjashi made 16 years of its existence in 2009. During those 16 years, 17 784 reports were registered on different types of problems that the children are facing daily.
During 2009 we registered a total of 377 claims. The calls were in much bigger number, probably over 1000 (we did not count them this year). As the most used way to get in contact with us was shown to be the SOS phone line for children and youth 0800 1 2222 (free of charge line), which had 223 claims, and the second place hold the direct visits by the citizens in the facilities of the SOS service for direct help by the First Children’s Embassy in the World Megjashi, i.e. 118 direct visits. For each of these claims, three to four contacts were made in average (telephone and visits) which means that around 700 phone calls and 400 direct visits were made.
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